I was looking for another car because mine had sadly expired. I found a lovely Fiat 500 Lounge on the Oscar Jacobs website. I called and spoke with Mike Ashmore who happily talked me through the specification and went into great depth describing the car to me in detail. When I came to view the car it was exactly as Mike had had described which was quite refreshing and reassuring.
Oscar Jacobs provided me with a great service and if you look on their website and the cars that they have, I was a little nervous attending the facility. This could not be further from the truth, I received a very warm and pleasant welcome and nothing was too much trouble for Mike who has a great knowlege of the cars Oscar Jacobs provide and is also a great people person, no hard sell and most of all not pushy . I would recommend Oscar Jacobs to everyone who is looking for a friendly honest and transparent service from start to finish.
Fiat 500 Lounge
I was in the market for another car and found a lovely BMW 320i xdrive GT on the Oscar Jacobs website. I spoke with Mike Ashmore who was not only very knowledgeable about the car but also very friendly and welcoming on the phone. I am fairly local to Oscar Jacobs but unfortunately could not visit the facility, Mike said this was not a problem as he would bring the car to me to view. True to his word Mike turned up with the BMW and it was just as described. We talked about a couple of little cosmetic issues and Mike assured me that they would be addressed, I agreed to buy the car there and then, not only because it was just what I had been looking for, but more importantly the way Mike handled the whole process for me from first viewing to handing over the car on the day of delivery.
I cannot recommend Oscar Jacobs enough. No pressure selling, honest and transparent, that really says it all.
BMW 320i XDrive GT
I have dreamed of owning a Porsche 911 since I was very young, finally approaching my 60th Birthday I was in a position to buy one. I saw the perfect car advertised at Oscar Jacobs and made contact with Mike and following an exchange of emails and telephone calls an appointment was arranged for a viewing. When we all arrived (a family affair!) the car was presented exactly as detailed and really looked fantastic in the glorious surroundings of the location. I was very pleased to learn that my appointment had been honoured even though there were other people interested in the car. Mike and Martin talked us through the history of the car and answered all our questions in a completely relaxed and non pressurised manner, a refreshing change from our previous experiences. We agreed to buy the car on the day and Mike explained the car would be checked and valeted prior to collection. There were a couple of issues identified and they were rectified even though they did not have to be done. Martin and Mike had explained that they always want to present a car as if they were buying it themselves and they were certainly true to their word. Nothing has been too much trouble and the whole experience has been extremely positive, even collecting us from the station on the day. Dreams can come true and the level of service from Oscar Jacobs has been great!
I recently part exchanged one of my cars with Oscar Jacobs having seen a car I was interested in on their website.
The whole transaction was completed in a relaxed but timely and efficient manner. One meeting to view, test drive and agree a deal. A second to pick the car up. Everything that was agreed and promised was delivered. The car was presented very professionally. A couple of subsequent cosmetic issues were rectified promptly without any fuss. Mike and Martin were a pleasure to deal with. Would use them again.
Mercedes S63 AMG Coupe
If you are looking for a bespoke professional end to end service look no further than Oscar Jacobs. My experience of buying a Mercedes C43 from Mike and Martin was a pleasure throughout, from viewing the car initially with Mike sharing his extensive knowledge of cars and throwing some Saudi stories from old for good measure to sitting around the conference table with Martin negotiating the price, not at any point did I feel pressured or that ‘hard sell’ tactics were used. I don’t think that the word transparency is used much in buying used cars but I would happily apply it to Oscar Jacobs.
Mercedes Benz AMG C43 Cabriolet
We would highly recommend Oscar Jabobs for your next car purchase. Matt was an absolute pleasure to deal with, his communication was outstanding. Our new BMW X5 is a dream! Thanks again Matt & Martin, we look forward to seeing in 3 years time!
Susan & John – BMW X5
Thank you very much Oscar Jacobs your service from start to finish has been brilliant. Better than buying from a main dealer. Facilities were fantastic, hope to buy from you again. Very Professional.
Jonny Taylor – BMW M2
My experience with the purchase of a Boxster Spyder from Oscar Jacobs reminded me that you don’t need to go to a franchised dealer to receive excellent customer service and attention to detail. Matt handled every step of the transaction proactively and professionally and Martin provided support behind the scenes so it felt as if I was dealing with a much bigger organisation then they really are. I would highly recommend Oscar Jacobs and will buy from them again when the opportunity arises.
Barry Cooper – Porsche Boxster Spyder
We were totally blown away by the car buying experience provided by Oscar Jacobs. From the first point of contact the service we were given was nothing but exceptional. Professional, knowledgeable and absolutely no pressure to buy. We found that having a private appointment and as much time as we needed to discuss our purchase made things extremely personal and relaxed. Martin and Mike were probably two of the nicest guys in the car industry and are obviously very passionate about cars and five star customer care. I would highly recommend anyone looking to buy a luxury vehicle to head to Oscar Jacobs and will certainly return in the future.
Vicky and Chris – Audi A7
Thank you most sincerely for all your help in acquiring and delivering our new Range Rover Sport. Having decided on the spec and given you the details that was pretty much it. All discussions with the dealer were avoided ( I know some people love it but personally I can always find something more productive to do with my time – and let’s face it you and your colleagues are far better placed to have them ) and any queries I had were dealt with quickly and efficiently. At every stage the purchase was handled with the highest level of professionalism and most importantly to any customer with an absolute belief I was being dealt with honestly and fairly. This is my first experience of dealing with Oscar Jacobs but certainly not my last. Thank you again Matt – I won’t hesitate to recommend you and the business.
Geoff Percy – Range Rover Sport
I purchased a Mercedes V Class from Oscar Jacobs Motors back in March 19 and dealt with Mike Ashmore. The company was absolutely fantastic with me, as I was purchasing the vehicle for business use and needed to arrange my finance. They were so accommodating, held the vehicle for a number of weeks for me and did not ask or take a deposit from me. There was no pushy sales tactics at all. Now I can assure you no other company would do that for you! I drove down to Birmingham to collect the car and met both Mike and Martin who were very friendly and welcoming. The vehicle was exactly as advertised, nothing hidden and I found the company to be very open and transparent. I received a 6 months warranty with the vehicle, which incidentally I have had to use for an exhaust sensor. To be fair it is a known manufacturing fault with the vehicle however when I approached Mike about this he immediately booked the vehicle into my local Mercedes dealers and the vehicle was fixed, no push back at all from Oscar Jacobs. I absolutely would recommend this company to everyone and I will certainly approach them in future when I am looking to purchase another business vehicle next year. My vehicle has been a hit with my clients and is exactly what I was looking for, a very happy customer.
Hamish Mair Services Scotland – Mercedes V Class
I recently bought a BMW M2 from Oscar Jacobs – having looked at 3 elsewhere previously. I can only say, what a very pleasant experience dealing with both Matt and Martin. From my first telephone conversation, initial meeting to final handover. A friendly, experienced and non-pushy approach to car sales. Far and away above the average ‘Main Dealer’ approach. Truly a breath of fresh air. Thank you both very much.
Tim Froggatt – BMW M2
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